The hottest Avaya helps more than 11000 companies

2022-09-21
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Avaya helped more than 2 million employees in more than 11000 companies around the world realize telecommuting. The outbreak of COVID-19 has had a great impact on people and enterprises around the world. Therefore, regardless of the size of the enterprise, we must enable and adapt to new ways and rhythms to solve the problems and needs raised by users. Avaya holding company (nyse:avya) acted quickly and urgently deployed a series of solutions to help enterprises, schools, governments and various organizations realize employee telecommuting

Avaya telecommuting solution

there are 11000 enterprises in the world, and 2million employees are using Avaya solution

with Avaya's efforts, up to now, more than 2 million employees in enterprises around the world have realized home telecommuting. At the same time, in order to help enterprises better cope with the impact of the epidemic, Avaya also provides 90 day free use licenses to some specific customers, which not only ensures the effective operation of the enterprise contact center to meet the requirements of tightening and fatigue, but also allows end users to obtain a good service experience

in just a few weeks, a total of more than 11000 enterprises around the world, including Humana, IBM, Boston Scientific, FDIC, general atomics, Hainan Airlines and car, can benefit from productivity and repeatability all the time by using automation. More than 11000 enterprises, such as lson Wagonlit, gateway health, Deutsche Telekom, Texas children's Hospital, westcon and teleperformance, have adopted the remote office solution of wiping the bottom of the box with a towel by avay, The government and other non-profit organizations are also responding to the epidemic through Avaya's plan

when talking about why Avaya should provide help to the above-mentioned enterprises and institutions, Jim a, President and CEO of Avaya, is an excellent product (a); Chirico said: Avaya will help tens of thousands of employees worldwide to realize remote office based on its strong communication ability. At present, we will actively undertake the corporate society, ensure the business continuity of customers, and reduce the work pressure and negative emotions brought by the epidemic to employees and customers by letting employees work at home

avaya home agent solution

based on leading communication capabilities, it helps global enterprises fight the epidemic

teleperformance is a global company with digital integration as its core service. It has more than 331000 employees in more than 80 countries and regions. Based on the principle of employee first, with the assistance of long-term partner Avaya, it has expanded the size of home agents to more than 100000 people, It provides a strong guarantee for the health and business continuity of its employees and customers. Dev mudaliar, chief information officer of teleperformance group, said that in special times, simpler, faster, more secure and reliable business deployment and solutions have brought decisive significance to the enterprise itself. Avaya assisted teleperformance in deploying home seating and office solutions, ensuring the continuity and flexibility of our business. We are very happy to cooperate with Avaya, a leader in the communications field, It provides higher reliability and adaptability for our infrastructure. At the same time, Avaya's remote agent solution also enables us to quickly use home agents to provide the same customer experience as traditional contact centers

with Avaya technology, Deutsche Telekom has enabled thousands of employees to work remotely. Thanks to the support of Avaya, 7000 employees in our service center were able to work remotely in four days. J? RG meinunger said: now our agents can provide comprehensive advice to customers at home, answer their questions and eliminate uncertainties. Even in special times, this enables us to always focus on the needs of our customers

the digital freight platform built by manbang group provides personalized services for many train drivers and customers in need. After the outbreak of the epidemic, Avaya urgently assisted manbang group to deploy a home seat solution. Through the decentralized home office method, it not only reduces the gathering of people, ensures the health of employees, but also provides continuous and high-quality customer services for freight drivers and other users, At the same time, it provides strong support for freight logistics in special periods

to fully understand Avaya's plans to help organizations and enterprises cope with the COVID-19, including the company's global COVID-19 technology for customers and partners, please visit the company's website

about Avaya

Avaya is the world's leading provider of digital communication software, services and equipment. Open, intelligent and customizable unified communication and contact center solutions ensure the flexibility of cloud, local and hybrid deployment. Avaya shapes smart connections and creates a seamless communication experience for customers and end users. Our professional planning, support and service management team is committed to helping customers optimize solutions and provide highly reliable and efficient deployment

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